1. Subscription Cancellation
Users can cancel their SaaS subscription at any time through their account settings. Upon cancellation, your service will remain active until the end of the current billing cycle.
2. Refund Policy
Since AKORNET provides digital software services, we offer a 7-day money-back guarantee for initial purchases if the service has not been substantially used. After this period, fees are generally non-refundable.
3. Technical Issues
If you experience technical problems that prevent the use of our services, please contact our support team. If we cannot resolve the issue within a reasonable timeframe, a pro-rated refund may be issued.
4. Contact for Refunds
To request a refund, please email info@akor.net with your account details and reason for the request.